** Please note in order to reserve your appointment, credit card information will be asked for during booking by our front desk personnel. This information will be kept safely and is non-accessable to myself or other stylist.
Your appointment is very important to me. The time is reserved especially for you, though I understand that sometimes schedule adjustments are necessary. Therefore, I respectfully request at least a 24-hour notice for cancellations. Any cancellation made less than 24 hours in advance will result in a cancellation fee.
- Less than 24-hour notice will result in a charge equal to 50% of reserved appointment(s)
- ‘NO SHOWS’ will be charged 100% of service amount
I will try my best to accommodate you if you’re running behind, stuck in traffic, etc. Clients will generally be allowed a 10-minute grace period. After that time you may have to forgo parts of the service in order to keep it within the time allotted for you, OR reschedule your appointment for a different time, which will result in a cancellation fee.
I always want you to be 100% satisfied with your services. If you are not 100% satisfied, I ask that you contact myself or the salon within 5 days of your appointment so that I may schedule you to have your services adjusted. Issues reported longer than 5 days will be assessed on a case by case basis.